Lucion Services Ltd

Lucion has proven to be an invaluable partner in managing our asbestos compliance requirements since 2016. Their resident-focused approach, combined with technical expertise, has made them a trusted presence across our housing portfolio.  

Their surveyors’ professional appearance and conduct have helped build resident confidence, while their thorough reporting and project management ensure we maintain the highest standards of safety. The renewal of our contract to 2029 reflects our confidence in their continued excellence. 

We’ve worked with Lucion Services since 2018, and they’ve become an invaluable partner to our CP&P Minor Works team. Managing hundreds of projects a year across Manchester’s diverse portfolio, from our historic Town Hall to schools and leisure centres, requires a partner who truly understands our needs.

What sets Lucion apart is their responsiveness and consistency. Whether it’s a planned survey or an emergency requiring a 4-hour response, they deliver without compromising on quality. Their team knows our properties and procedures, and they communicate clearly with all our stakeholders. They’re not just contractors, they’re trusted partners in keeping our buildings safe and compliant.

Lucion’s diligence and commitment to providing us with a service of high quality coupled with both integrity and honesty has been continuous and they have always been happy to provide advice and guidance on all matters related to the management of Asbestos Management. We will continue to use Lucion and would be hard pressed to find a company who understands our procedures and risks with such consideration and understanding. Lucion come highly recommended on all fronts

The new NexGen portal represents a significant advancement in how we manage our compliance data. The modern, intuitive interface is a massive upgrade, and the dashboard’s six-tile layout provides exactly what we need for our board reporting requirements.

The system’s enhanced tracking capabilities allow us to monitor changes efficiently, with the data intelligence providing precise insights into our compliance journey. The improved search functionality through ‘My Sites’ is particularly valuable, eliminating the need for complex coding and making data access straightforward. The ability to generate targeted compendiums for specific areas has streamlined our contractor communications significantly.

One of the standout features is the ‘My Jobs & Reports’ section, which provides clear visibility of upcoming work, ensuring nothing falls through the cracks. The user experience is notably improved, making data management and reporting more efficient than ever.
NexGen as a platform is a game-changer for our compliance management processes, delivering exactly what we needed in terms of functionality, accessibility, and user experience.

I wanted to just say a quick thank you for the work you have put in on the Wimbledon site and, in particular, the call that we held with the ET SHE management team – They advised that they were really impressed with the points that you covered and how you came across (and by association Lucion) in your advice.

We’ve worked with Lucion for over 13 years now, and they’ve become a real part of our team at City of York Council. Whether it’s tackling big planned projects or responding quickly when something unexpected comes up, Lucion always delivers. They’ve helped us tighten up our compliance processes and make sure we’re keeping our residents and members of the public safe, something we really value. Their team is easy to work with, always keeps us in the loop, and brings real expertise to every job. We trust them completely with the safety of our housing and commercial properties.

Lucion provided a very competitive service and concise report to support our request for sampling of Hazardous Waste in relation to vessel disposal. The team were both efficient and comprehensive in their approach to the work. With a challenging deadline to achieve our submission for final report, they mobilised very quickly and provided regular updates during the process.

A very refreshing approach.

Lucion is a professional and very approachable organisation. Extremely helpful in giving technical advice on asbestos management issues.