Building a Mentally Healthy Future

Kerren Hayball

31st August, 2025

Mental health matters. At Lucion, we're transforming workplace wellbeing through a comprehensive approach that puts our people first.

Our commitment goes beyond traditional support systems, creating a culture where mental health conversations are as natural as discussing physical safety on site.

A Three-Pillar Approach to Mental Wellbeing

Our strategy is built on three essential pillars: Educate, Engage, and Empower. As Carolyn Cole, our Chief People Officer, explains:

“Our approach to mental wellbeing isn’t just about implementing programmes – it’s about creating lasting cultural change.

We educate our people with the knowledge and tools they need, engage them through authentic communities, and empower them to drive positive change throughout our organisation.”

Education at the Forefront

In 2025, we’re undertaking an ambitious initiative to train 10% of our workforce as Mental Health First Aiders (MHFAs). This strategic deployment ensures support is readily available across all our locations, from boardrooms to site offices.

Our MHFAs are trained through MHFA England’s internationally recognised programme, equipping them with the skills to:

Spot early signs of mental health challenges
Provide initial support and guidance
Direct colleagues to appropriate professional resources
Facilitate confidential conversations without judgement
Building Inclusive Communities

We are pleased to report that by the end of September 2025, we will have trained 36 people in Mental Health First Aid, certified by Mental Health England. By the end of 2025, all of our Lucion Managers, over 60 team members, will have trained in Mental Health Awareness and a further 15 of our non-managerial team will have also trained.

Practical Support and Resources

But mental health is more than just training and ticking boxes. Our commitment to our team extends to practical, everyday support through:

Westfield Health membership offering wellbeing classes and GP services
Doubled volunteer days (now 2 paid days annually) for community engagement
Comprehensive management training through our Lucion Lifecycle programme
Period dignity initiative ensuring free period products across all locations

As signatories of the Building Mental Health Charter, we’re actively investing in new initiatives that promote mental wellbeing within our business. Phil Coles, our Chief Executive Officer, emphasises:

“The mental health of everyone within the Lucion team is critical to our success and must be fundamental to our culture. We’re creating an environment where people feel supported, valued, and able to bring their whole selves to work.”

Whether you’re looking for a supportive work environment or want to be part of driving positive change in our industry, Lucion offers more than just a job – we offer a community committed to supporting each other’s success and wellbeing.

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Our Values

About us

Lucion's vision is to protect people and planet. To achieve our vision, we live by five key values, which are there to ensure everyone in our community enjoys playing their part.

1 Trust

2 Integrity

3 Innovation

4 Sustainability

5 Commitment

Trust

We are building a strong foundation of trust with colleagues, clients and wider stakeholders, based upon our experience, knowledge, quality delivery and value.

For our clients, it means they know they can turn to us to deliver the services they need, when they need them and to the quality they expect. For our team, this means we will listen to each other, give everyone a voice and work together to find solutions.

Integrity

We act with honesty, respect, fairness and transparency in all of our endeavours and through all of our interactions.

For our clients, it means using our deep sector expertise to put a close focus on their needs, so they come to us for a solution that acts in their best interests and protects their compliance goals with efficiency and ease. For our team, this means promoting diversity, inclusion and equality in our workplace, and remaining consistent in the quality of the delivery of our actions and behaviours.

Innovation

We welcome and pursue creative ideas that have the potential to make a positive difference to colleagues, clients and the community by raising quality or driving improvement.

For our clients, it means continuing to invest in all aspects of our business offering. Collaboration with them and others, and an openness to learn and absorb new information daily, will ensure they remain at the front of their field. For our team, it means empowering each other to challenge the status quo and seek out new opportunities that will better ourselves as colleagues and an international company.

Sustainability

We are developing our business with environmentally sustainable practices and building long-term trusted partnerships that benefit clients, colleagues and the planet.

For our clients, it means operating in line with UK statutory requirements and ensuring that we continue to improve and develop our environmental, social & governance (ESG), and sustainability procedures and objectives. For our team, it means creating a thriving environment in which our colleagues can grow and encourage one another to make a positive impact on the world around us.

Commitment

We are committed to ensuring the safety and wellbeing of others, colleagues, clients and the wider community, and to striving for excellence in all that we do.

For our clients, it means working for them swiftly, decisively and with effectiveness; fulfilling all of our commitments to them and being dedicated to building long lasting relationships right across our client base. For our team, it means always working as one group to deliver our mission, live out our culture and look after one another.

1 Trust

Trust

We are building a strong foundation of trust with colleagues, clients and wider stakeholders, based upon our experience, knowledge, quality delivery and value.

2 Integrity

Integrity

We act with honesty, respect, fairness and transparency in all of our endeavours and through all of our interactions.

3 Innovation

Innovation

We welcome and pursue creative ideas that have the potential to make a positive difference to colleagues, clients and the community by raising quality or driving improvement.

4 Sustainability

Sustainability

We are developing our business with environmentally sustainable practices and building long-term trusted partnerships that benefit clients, colleagues and the planet.

5 Commitment

Commitment

We are committed to ensuring the safety and wellbeing of others, colleagues, clients and the wider community, and to striving for excellence in all that we do.

We promote a culture of transparency and accountability, where everyone is encouraged to contribute ideas and solutions that benefit both the company and the environment.

Working primarily in the environmental and risk management sectors, we have responsibilities to the environment and the communities in which we work. As we innovate, develop and evolve our business to ensure resilience for the future, we seek to attract and retain the best talent through engagement and our conscious commitment to work sustainably. Our social value policy gives our teams the flexibility to support causes they are passionate about and contribute to meaningful projects. As well as giving you volunteering leave, we provide lots of opportunities to get involved with charity events and initiatives. By encouraging a culture of social responsibility and giving, we not only support important causes but also cultivate a sense of purpose and fulfilment among our staff. Together, we can create positive change and build a better world for future generations.

Company Benefits

Supportive Family Policies

We know balancing work and family responsibilities can be hard. We’re an inclusive employer, so whatever your parenting journey is, we will offer support when you need it.

Discounts & Wellbeing Platform

Our platform, Being Lucion gives you access to discounts and cashback from over 800 retailers, as well as wellbeing resources, our employee assistance programme and cycle to work scheme.

Charity Sports Events

Fancy getting involved in a charity bike ride or a half marathon? We’re always looking at ways we can offer our services or sponsorship to give something back to our people and local communities.

Environmental Initiatives

Each year we take part in World Environment Day initiatives to continue in our mission to protect people and planet, such as planting trees and seagrass as part of biodiversity regeneration projects.

Healthcare Cashback Scheme

Claim money back towards the cost of your essential healthcare including new glasses or contact lenses, dental treatment, physiotherapy and prescription costs.

Reward Bonuses

As a growing company, we are always looking to bring talented individuals into our community. If you recommend someone who joins us, you'll be rewarded every time.