Our specialist asbestos testing business, Lucion Services Ltd, has won a framework contract with Clwyd Alyn Housing to deliver asbestos surveying and sampling services across their portfolio in Wales.
The two-year contract, with the option to extend for a further two years, will see Lucion Services Ltd provide comprehensive asbestos management services with an annual value of £220,000.
Solving Real Challenges in Social Housing
Clwyd Alyn Housing selected Lucion based on our innovative approach to addressing the unique challenges of conducting UKAS Accredited asbestos surveys in occupied social housing properties, where residents often include vulnerable individuals and families requiring enhanced levels of care.
Understanding Resident Needs
One of the key challenges in social housing surveying is ensuring minimal disruption whilst maintaining safety standards.
Our solution centres on detailed pre-start assessments for every property. Working as an extension of Clwyd Alyn’s team, we assess resident vulnerabilities and support requirements, preferred access times, cultural or religious considerations, and specific timing requirements for medical or care routines before any work begins.
Our multi-layered communication approach ensures residents are fully informed and comfortable:
- Written notifications issued one month in advance
- Telephone booking calls two weeks prior
- Confirmation calls 2–3 days before the visit
- Reminder calls on the day of the survey
All communications are available in large print and translated into Welsh and other required languages, ensuring accessibility for all residents.
Delivering Social Value With Clwyd Alyn Housing
Clwyd Alyn Housing has social value embedded within its culture, focusing on supporting health and well-being whilst maximising opportunities for education, jobs, and skills development. Their work spans tackling food and fuel poverty, promoting digital inclusion, and creating employment opportunities across their communities.
Our social value approach aligns directly with these objectives. As part of our work with Clwyd Alyn, we will deliver;
- 10 volunteer hours per year supporting local community initiatives
- Two educational workshops annually with schools and colleges, focusing on career guidance and health and safety awareness
- Targeted initiatives supporting vulnerable residents, including food bank collections and energy efficiency awareness
- Quarterly social value reporting to ensure transparent, measurable outcomes
Rich Murphy, Sales Director at Lucion Services Ltd commented on our win saying:
“We’re delighted to have been selected by Clwyd Alyn Housing for this important framework.
Social housing presents unique challenges that require more than just technical expertise, requiring empathy, flexibility, and a genuine commitment to resident wellbeing. Our approach puts people first, combining our 23 years of asbestos management experience with innovative technology and a deep understanding of the vulnerabilities that many social housing residents face.
This contract demonstrates how our investment in training, accreditation, and resident-focused processes delivers real value for housing associations who need a partner they can trust to represent them in their residents’ homes.”
Operating for over 20 years, Lucion Services Ltd is one of the largest independent UK asbestos consultancies, with all surveyors holding BOHS P402 certification (or RSPH equivalent), with an in-house laboratory maintaining UKAS ISO 17025 accreditation.
We serve major social housing providers including St. Leger Homes of Doncaster, Lincolnshire Housing Partnership, Kirklees Council, and B3 Living. Speak to our team about your asbestos testing, inspection and management needs by emailing us at [email protected].
